I’ve always believed that Canada is a country of builders. We don’t always make a big deal about it, but we have this quiet, determined way of solving problems. We innovate, we adapt, and we find workarounds when things don’t go as planned. But for all that resourcefulness, we don’t seem to own … [Read more...]
What Deserves Our Best?
There’s no shortage of things that need fixing. Everywhere we look, something is breaking — systems, relationships, climates, trust. The world is noisy with urgency. And yet, the more we pile onto our plates, the more we realize that doing everything is just another way of doing nothing well. … [Read more...]
The Product Manager’s Dilemma: Escaping the Tactics Trap
I remember the first time I felt stuck as a Product Manager. I was deep in execution mode - writing specs, prioritizing features, jumping from meeting to meeting, making sure everything was on track. It felt productive. It felt necessary. And yet, something consistently ... felt off. No … [Read more...]
The Weight of Simplicity: Why Customers Don’t Want More Choices, Just the Right Ones
When I look back on the most meaningful experiences I’ve had as a customer, or as a consumer, it’s never the moments of overwhelming abundance that stand out. It’s the ones where the decision felt effortless, where the solution felt so perfectly aligned that it seemed the choice had already been … [Read more...]
The Illusion of Responsibility: Who Should We Trust With Truth?
I don’t have children, nor do I blindly endorse social media or web-based businesses. But I’ve spent enough time reflecting on how profoundly these platforms affect and impact our children to know that the questions folks around me raise deserve a more thoughtful approach than either resignation or … [Read more...]
Bridging the Gap: The Art of Strategic Connection
Every so often, I come across people who, in the simplest ways, change everything for me. It’s not because they have the answers to all the questions I’ve been asking, but because they understand the gaps that I couldn’t even see. And then they have a name, or two, to suggest for who can help me … [Read more...]
From Dreams to Dynasties – The Watumull Story: A Generational Odyssey in Resilience and Vision
This morning, as I sipped my coffee and prepared for the final stretch of 2024, I stumbled upon a story that jolted me with inspiration. It was a BBC article about a family of Indian descent ("The Watumull's") who arrived in Hawaii in the early 1900s, seeking nothing more than opportunity and the … [Read more...]
The Art of Reinvention: Why Evolution Defines Success
Lamborghini once built tractors. Samsung sold groceries. LG started with facial creams, and IKEA began as a pen company. These origin stories are more than quirky anecdotes. They are powerful reminders of the transformative potential of reinvention. Business models, like the organizations that … [Read more...]
The Rhythm of Trust: How Cadence Creates Culture
Life often feels like a series of unpredictable, fragmented moments - constantly shifting, constantly demanding our attention. In a world full of noise, we tend to search for something steady, something we can rely on. We seek rhythm, the kind of quiet consistency that reminds us we’re moving … [Read more...]