In my early entrepreneurial years, I stumbled into a growth strategy that, at the time, felt both unconventional and incredibly powerful. We invested in domain names that carried search engine optimized keywords, and then we built an ecosystem of micro-sites around them. Each micro-site was … [Read more...]
Head and Heart Are Not Enemies
For a long time, I thought of myself as someone who leaned more one way than the other. You know the familiar framing: some people are “head” people, proud of their logic and rationality, while others are “heart” people, driven by feeling, passion, and instinct. Like most, I chose a side. And … [Read more...]
The Pendulum of Awe and Dismissal: Why We Need a Clearer Lens on AI
The most fascinating thing about artificial intelligence right now is not the technology itself, but how we are responding to it. Walk into any conversation about AI and you’ll notice the pendulum swing violently between two extremes. On one side, it is hailed as the arrival of something akin to … [Read more...]
The Quiet Power of Having Someone in Your Corner
In every team I have ever worked with, one truth has always stood out to me: people flourish when they know someone has their back. It is not about grand gestures or heroic interventions, but about the quiet, steady presence that assures a colleague they will not be left to fall alone. That … [Read more...]
GPT-5: The Tipping Point in Our Generative AI Journey
There are moments in technology when you realize the ground beneath you is shifting - not slowly, but with a velocity that demands attention. I believe one of those moments is here, and it’s called GPT-5. Having spent decades navigating the evolving world of artificial intelligence, from … [Read more...]
The Uneasy Gift of Becoming
One of the surest signs of progress in life and leadership is that looking back often makes us uncomfortable. We revisit an old project and wonder how we could have thought it was complete. We recall a decision that once felt confident and now see all the flaws in our reasoning. We hear our … [Read more...]
The Meeting You Lose Before You Speak
It begins the moment you sit down. You look around the table and realize the faces are polite, but the decision is already tilting away from you. No one says it outright, yet you can feel the drift. Questions come that aren’t really questions. Support feels soft. And when the meeting ends, your … [Read more...]
Intelligence in Pieces: Mapping the Mind of the Machine
It was the fall of 2000, and I remember sitting in a computer lab in Chicago. I was deep into my master’s program at the University of Illinois at Chicago, taking an advanced course in Neural Networks. At the time, it felt a bit like standing at the edge of something enormous but unfinished- … [Read more...]
The Disappearing User Researcher in the Age of AI
It began with a simple, powerful LinkedIn post by Urooj: a raw provocation about the evolving role of user research. He asked, what happens to traditional user research in a world where behavioural data is available instantly and at scale? What role do researchers play when insights are … [Read more...]