The most fascinating thing about artificial intelligence right now is not the technology itself, but how we are responding to it. Walk into any conversation about AI and you’ll notice the pendulum swing violently between two extremes. On one side, it is hailed as the arrival of something akin to … [Read more...]
Great time to buy a home in Ottawa!
✨🏡 Ottawa Friends - Let’s Talk Real Estate! ✨ Why keep paying someone else’s mortgage when those same dollars could be growing your own equity each month? 📈💰 Right now, there are some incredible opportunities for homebuyers in Ottawa - and I mean the kind you don’t want to scroll past. … [Read more...]
GPT-5: The Tipping Point in Our Generative AI Journey
There are moments in technology when you realize the ground beneath you is shifting - not slowly, but with a velocity that demands attention. I believe one of those moments is here, and it’s called GPT-5. Having spent decades navigating the evolving world of artificial intelligence, from … [Read more...]
The Uneasy Gift of Becoming
One of the surest signs of progress in life and leadership is that looking back often makes us uncomfortable. We revisit an old project and wonder how we could have thought it was complete. We recall a decision that once felt confident and now see all the flaws in our reasoning. We hear our … [Read more...]
Intelligence in Pieces: Mapping the Mind of the Machine
It was the fall of 2000, and I remember sitting in a computer lab in Chicago. I was deep into my master’s program at the University of Illinois at Chicago, taking an advanced course in Neural Networks. At the time, it felt a bit like standing at the edge of something enormous but unfinished- … [Read more...]
The Disappearing User Researcher in the Age of AI
It began with a simple, powerful LinkedIn post by Urooj: a raw provocation about the evolving role of user research. He asked, what happens to traditional user research in a world where behavioural data is available instantly and at scale? What role do researchers play when insights are … [Read more...]
The Funnel is Gone. Your Brand is the Algorithm.
Obaid was in Ottawa this past weekend, and of course we met. These days the core emphasis of our in-person conversations is for me to get a download from him on what is happening in the Valley. In our chat, he described something that felt small at first. It was just a reflection on how … [Read more...]
Staying in the Room Where Decisions Are Made
Every so often, you come across a piece of writing that doesn’t just make you nod in agreement - it takes thoughts you’ve been circling for some time and gives them a clean, sharp frame. That happened for me this week when I read a Linkedin post by Solon Angel. Solon not only crystallized the … [Read more...]
From Digital First to AI First
For over two decades, “digital first” has been the rallying cry. It meant building online before offline, designing for the screen before the storefront, making data and devices the backbone of every customer interaction. It was the promise of efficiency, scale, and reach - and for many … [Read more...]